Delegate Management

We are able to offer a comprehensive delegate management service, on-line facilities, if required.

• Dedicated account manager
• On-line registration process including
  • Production and branding of registration site including event information
  • Set up and management of workshop sessions
  • Set up and management of special requirements – for example dietary, hearing loop, disabled access
  • Electronic joining instructions/confirmation sent automatically on receipt of registration
  • Multiple delegate types and fees
  • Management of delegate / attendee responses
  • Telephone / manual support throughout the lead up to the event
  • Secure payment and VAT information (off-line)
  • Cash collection via secure on-line credit card link
  • Issuing of invoices/receipts
  • Set up and operation of event bank account with full reporting and reconciliation, if required
  • Terms and conditions for the event
  • Full reporting package
• Production of delegate registration documents
• Comprehensive confirmation pack including travel directions
• Event and registration materials including name badges, attendance lists etc
• Branding of registration materials and on-site facilities
• Uniformed on-site registration staff and desk management
• Financial planning and management